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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carley Craddock

May 8, 2025

5  out of  5
rating by Carley Craddock
"Truly the best experience I've had with State Farm! Graeme helped me tremendously when I needed to transfer insurance offices after a move across country and set up renters insurance as well as providing other awesome resources. He was professional and made the process seamless, explained everything in detail, and was so kind and easy to talk to. Thank you Graeme for being awesome at your job and making what is usually an annoying task to get done, a great experience!!"
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Michelle Jones

May 7, 2025

5  out of  5
rating by Michelle Jones
"Graeme was so helpful, polite, and kind he stayed on the phone with me until we got all of my needs covered and he was so patient with me while I was trying to figure things out and gave me his recommendations and told me I could call or email anytime if I needed any help which I’m sure everyone says but I can tell he actually means it. He’s a 10/10 and I’m very satisfied with my new insurance."
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Bob Tucker

April 30, 2025

5  out of  5
rating by Bob Tucker
"I was helped directly by Graeme, who was very courteous and professional. He offered me quotes and was very helpful and informative to my inquiries about motorcycle insurance and the different types of coverage. I couldn’t ask for anything better."
We responded:
"Thank you for the kind words, Bob! We're so glad to hear Graeme provided courteous, professional service and helped answer all your questions about motorcycle coverage. It means a lot to know you had such a positive experience—we're always here to help! - John"
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abchki12

April 30, 2025

5  out of  5
rating by abchki12
"I was looking into insuring a new motorcycle for the first time and Graeme Widener was a tremendous help. I got a really good quote for the R3 I’m going to buy, and he went out of his way to quote my Nissan Rogue as well just to see if he could save me some money. Here in like a week once I buy the R3 I’m going to reach out to Graeme again to buy the insurance and officially become a State Farm Customer!"
We responded:
"Thank you so much for the thoughtful review! We’re glad to hear Graeme was able to assist with your motorcycle quote and go the extra mile with your Nissan Rogue as well. We appreciate you considering us, and we’ll be ready whenever you're ready to hit the road with that R3! Looking forward to officially welcoming you to the State Farm family soon! - John"
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Ja'Dara Alexander

April 24, 2025

5  out of  5
rating by Ja'Dara Alexander
"Graeme was very knowledgeable and helpful with all of my questions. Thanks to him & State Farm, I switched from my current car insurance I've been with for 8 years."
We responded:
"Thank you for the five star review, Ja'Dara! My team and I will always be here for you to serve you and provide you with top notch service! - John"
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Deborah Smith

March 27, 2025

5  out of  5
rating by Deborah Smith
"We’ve been John Patterson customers for probably 40 years!! Everyone I have worked with in his office is willing to help, friendly, and patient. Mary in particular helped me recently to consolidate my personal and business accounts online so I can see everything there now! Ally has also been very efficient in helping me with invoices and billings."
We responded:
"Your experience with our team is exactly what we strive for, Deborah. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - John"
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Muscava Rose

March 26, 2025

5  out of  5
rating by Muscava Rose
"Hailey with State Farm Insurance provided a clear, thorough explanation of my current home and auto coverage. She provided options that would reduce and some that would increase my premium. She didn't give a hard sell on anything, she just presented the information. Best policy review ever."
We responded:
"Thank you for providing us with a great rating, Muscava! I’m happy your insurance experience was so positive. We appreciate your support! - John"
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John H

March 21, 2025

5  out of  5
rating by John H
"I have worked with John Patterson and his team for more than 20 years and have received excellent service and support. Most recently I had the pleasure of working with Laura Geisel and Mary Rizzi regarding information and updates for my account. Their courtesy, professionalism and commitment to providing excellent service is much appreciated!"
We responded:
"Thank you for your kind words, John! We’re so glad to hear you’ve had a great experience with us. We truly value our customers, and it’s rewarding to know that our efforts are appreciated. Thank you for your support! - John "
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Robert Martin

March 20, 2025

5  out of  5
rating by Robert Martin
"Emily was very helpful and pleasant to talk with."
We responded:
"Robert, we're thrilled to hear that you have been treated kindly and professionally by our team! We always aim for the highest quality customer service. - John "
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Heather Wolfenbarger

March 19, 2025

5  out of  5
rating by Heather Wolfenbarger
"I spoke with Mason and just started my policy today. He was so very helpful, pleasant and professional. We were getting aggravated and all of it ended when I called him at State Farm. What a relief to find the best price and the best people!!"
We responded:
"Heather, thank you for your wonderful feedback! We’re so glad our team could make your transition smooth and help with your insurance needs. We're thrilled to have you as part of the State Farm family and appreciate your kind words! - John "
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MILTON AMERSON

March 17, 2025

5  out of  5
rating by MILTON AMERSON
"I enjoyed the warm and happy greeting that I received. The professional help that I received made me happy and relaxed. I give Ms. Mary a 10+. Good job."
We responded:
"Milton, the trust you have in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - John"
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Meg I ison

March 17, 2025

5  out of  5
rating by Meg I ison
"Emily was great to work with! She was polite, nice, and efficient — and did exactly what was needed."
We responded:
"Meg, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - John"
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Alexandra Horner

March 11, 2025

5  out of  5
rating by Alexandra Horner
"Mason was great to work with when I needed help getting home owners insurance! Very attentive and made the process easy. I would definitely recommend!"
We responded:
"Alexandra, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - John"
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Nick Blary

March 11, 2025

5  out of  5
rating by Nick Blary
"Great rates. Everyone who has ever answered the phone has been more than helpful and always had the answers I needed or responded in a very timely manner. Highly recommend!!"
We responded:
"Thank you for the five star review, Nick! My team and I will always be here for you to serve you and provide you with top notch service! - John"
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Helen S

March 9, 2025

5  out of  5
rating by Helen S
"I had a great experience setting up my car insurance! Asher explained everything very well and was extremely helpful. Happy I switched to State Farm."
We responded:
"This made my day, Helen! Thank you for sharing. We're always here to help and offer any assistance you may need! - John"
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Amanda Eggleston

March 4, 2025

5  out of  5
rating by Amanda Eggleston
"Hailey was super helpful and knowledgeable when helping me select a plan that worked best for me. I’d recommend her to anyone that is in search of a quality plan with great people to help you along the way."
We responded:
"Thank you for your feedback, Amanda! We’re so pleased to hear that you feel supported by our team. Your kind words means everything to us, and we’re here whenever you need assistance! - John "
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Mason Pinnell

March 4, 2025

5  out of  5
rating by Mason Pinnell
"My agent Hailey made the homeowners and auto package a breeze to understand! Would highly recommend speaking to her for help in the future!!"
We responded:
"Mason, our goal will always be to leave you with a satisfying experience! The best compliment my team and I can get is being recommended to others! Thank you for taking the time to share this! - John "
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Shelby morris

March 3, 2025

5  out of  5
rating by Shelby morris
"I have been shopping around for my auto and homeowners insurance for a while. Hailey Pace was so helpful and knowledgeable. She saved me money on both of my policies and was a pleasure to work with."
We responded:
"Thank you for your kind words, Shelby! We’re delighted to hear that Hailey was able to assist you and that you had a positive insurance experience. We appreciate your feedback and look forward to helping you again in the future! - John "
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Lucy Farace

February 28, 2025

5  out of  5
rating by Lucy Farace
"Great customer service and competitive rates!"
We responded:
"Thank you for your feedback, Lucy! We're so glad to hear that you had a positive insurance experience! - John "
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Christopher Hicks

February 28, 2025

5  out of  5
rating by Christopher Hicks
"Ally was great! She easily helped me add another vehicle to my insurance AND state farm is by far the best priced insurance I have found."
We responded:
"Thank you for your feedback, Christopher! We're so glad to hear that you found our team helpful in finding the right insurance for you. If you need any more assistance in the future, we're here to help. We appreciate your trust in us! - John "
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Sarah Allen

February 26, 2025

5  out of  5
rating by Sarah Allen
"They helped me so much very thorough and explained everything so that I could understand I am definitely sticking with them glad I made the switch"
We responded:
"Sarah, welcoming new customers to our family is such a joy to each of us. Thank you for giving us the opportunity to earn your business! - John "
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mark merlin

February 24, 2025

1  out of  5
rating by mark merlin
"I’ve been with them for two years and probably one of the worst Customer service experiences I’ve ever had and I work in retail when initially came in to change insurance company great reception for Mason. Very happy to help me now after my policy fluctuated about eight different times could never get a hold of anybody and especially him Who was my original agent never any follow up an explanation why my rate fluctuated terrible customer service at my line of work. I see 1000 people a month and would never recommend this insurance agent or company because of what I dealt with zero follow up come into the office and they’d be hiding. Definitely go see the insurance doctor much better rates cut my rate in half and I have three high-end vehicles went from about 580$ to 276$ With more coverage in a year contract non-6 months And I actually can get my agent to address my needs"
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Brazilia Beloate

February 20, 2025

5  out of  5
rating by Brazilia Beloate
"Mr. Keenan was helpful, knowledgeable and professional. It did not take long to set up my accounts, he made my day."
We responded:
"Hello, thank you for the fantastic review! We’re so glad to hear that our team has been helpful to you. - John "
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dinky hicks

February 13, 2025

5  out of  5
rating by dinky hicks
"She helped me with ease. I was stressed over nothing. She fixed everything."
We responded:
"Hello, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - John"
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Maria Rothweiler

February 11, 2025

5  out of  5
rating by Maria Rothweiler
"Mary Rizzi at state farm helped me with a policy change over the phone. The process was quick and efficient. Thanks Mary at state farm"
We responded:
"Maria, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - John"