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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ted Adams

October 30, 2025

5  out of  5
rating by Ted Adams
"As usual, Wonderful to work with and always a pleasure to talk to. Listens, responds to my concerns and addressees my concerns and resolves the issues. Easiest group of professionals I’ve ever dealt with."
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Kari Poole

October 29, 2025

5  out of  5
rating by Kari Poole
"Mason reached out about rates dropping with state farm yesterday from when I called about a quote while ago and he was able to get me signed up with insurance from State Farm with exceptional rates. Mason was helpful and friendly and informative. If you need car insurance or need to switch reach out to Mason and he can help you get what you need for car insurance. Thank you Mason!"
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Tim Crawford

October 29, 2025

5  out of  5
rating by Tim Crawford
"Mason saved me over $300/month on my car insurance. Wish I had switched sooner!"
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Adlai Allen

October 29, 2025

5  out of  5
rating by Adlai Allen
"Awesome service"
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David Charbonneau

October 28, 2025

5  out of  5
rating by David Charbonneau
"Corrected the homeowners policy with an update concerning the roof."
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Kaitlyn Rohrbacher

October 15, 2025

5  out of  5
rating by Kaitlyn Rohrbacher
"Mason was great at get me a fast quote with better coverage for less money than my current insurance. I highly recommend."
We responded:
"Thank you for your kind words, Kaitlyn! I’m glad Mason was able to provide you with excellent service. We appreciate your recommendation and are here to help anytime you need assistance with your insurance needs. - John "
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Cari Dorman

October 3, 2025

5  out of  5
rating by Cari Dorman
"am happy so far"
We responded:
"Cari, thank you for the five stars! Call us anytime. - John"
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S Sollenberger

September 26, 2025

5  out of  5
rating by S Sollenberger
"Ally answered my questions, addressed all my requests with such warmth and kindness, and quickly expedited within moments all communications necessary to serve all parties well."
We responded:
"S, thank you for taking the time to share your experience! I’m so glad to hear that Ally was able to assist you with such warmth, kindness, and efficiency. We’re proud to have her on our team, and it’s great to know she made a positive impact. If there's ever anything else we can do for you, we're just a call away! - John "
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tiffany mollineau

September 25, 2025

5  out of  5
rating by tiffany mollineau
"Mary helped me greatly today! She was kind and got what I needed quickly. Asher is always a great help to me as well. The team is awesome. Add Ally to the list she’s amazing!"
We responded:
"Tiffany, thank you for the great feedback! I'm glad Mary and Asher took good care of you — we're lucky to have them on the team. Always here to help whenever you need us! - John "
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KAYUMBA Fariala Pierre

September 16, 2025

5  out of  5
rating by KAYUMBA Fariala Pierre
"Mason helped me save money on my insurance"
We responded:
"Hello, our goal will always be to leave you with a satisfying insurance experience! Thank you for taking the time to share this! - John "
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Abderraouf Benamor

September 11, 2025

5  out of  5
rating by Abderraouf Benamor
"Great service, affordable and reliable."
We responded:
"Hello, thank you for the 5-star review! My team and I truly appreciate your support and are so glad to hear you've had a great experience with us. - John "
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Steven

September 9, 2025

5  out of  5
rating by Steven
"Ally was very friendly and helpful and responded with the information I needed quickly."
We responded:
"Steven, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - John "
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Alexia Goodman

September 8, 2025

5  out of  5
rating by Alexia Goodman
"I spoke with Keegan and he helped me get the best coverage and kept it affordable! Super glad to be with State Farm!"
We responded:
"Thank you so much for your wonderful feedback, Alexia! I’m delighted to hear that you had a positive insurance experience and felt well supported. It’s our pleasure to assist you, and we truly appreciate your kind words! - John "
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Kermit Funn

September 4, 2025

5  out of  5
rating by Kermit Funn
"Paige was a great help to me explaining my policy and all changes, thank you for great customer service."
We responded:
"Hello, thank you for the great review! I’m glad to hear you’ve had a positive insurance experience with our team. Being helpful and proactive is what we strive for, and we truly appreciate your support! - John "
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Tina Shook

September 3, 2025

5  out of  5
rating by Tina Shook
"Awesome 👏 so thankful."
We responded:
"Tina, I'm grateful to have such a wonderful team and loyal customers! Thanks for sharing! - John"
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Nichole Pace

August 29, 2025

5  out of  5
rating by Nichole Pace
"Ally went above and beyond to make sure that my engagement ring and wedding band set are protected for years to come! She was kind, patient, and the epitome of customer service. I will be coming to her if there are any more insurance needs I have."
We responded:
"Nichole, thank you so much for the kind words! I'm thrilled to hear Ally took such great care of you — she truly goes above and beyond for our customers. We're always here to support you and your insurance needs! - John "
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Josh Mattera

August 27, 2025

5  out of  5
rating by Josh Mattera
"Haley was very nice and knowledgeable giving me a quote. I truly love dealing with John Patterson‘s branch. It’s refreshing to call a phone number Nowadays, and be able to speak to a live person"
We responded:
"Josh, thank you for your kind words! I’m thrilled to hear you had a great experience with our team. It’s always our goal to provide excellent service, and your feedback means a lot to us. Looking forward to working with you again! - John "
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Nitika Street

August 25, 2025

5  out of  5
rating by Nitika Street
"I visited the website for a quote, I’m so glad that I received a call the next day from Kyle ( who is awesome btw) about my inquiry because I totally forgot and at the time my insurance had increased. Kyle was able to save me over $100 I could have cried in the Burlington (I was shopping lol)."
We responded:
"Nitika, thank you for sharing your experience! I'm so glad Kyle followed up and was able to help right when you needed it. We're happy to have you with us and always here when you need anything! - John "
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Mari B

August 22, 2025

5  out of  5
rating by Mari B
"I spoke with Mary from State Farm and she was so customer, friendly and knowledgeable. I was calling about my nephew‘s policy and she was very very helpful. Mary was also very pleasant. She left a wonderful impression!"
We responded:
"Mari, thank you for the kind words! I'm so glad Mary was able to assist you and leave such a great impression. She truly cares about our customers, and I'll be sure to pass along your feedback. We're always here if you need anything! - John "
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James Vernon

August 20, 2025

1  out of  5
rating by James Vernon
"I advise against selecting John Patterson as your local State Farm agent. There are numerous other experienced and reputable State Farm agents locally who can handle your insurance needs."
We responded:
"James, I’m sorry to hear you had a disappointing experience. We always strive to provide excellent service, and I regret that we didn’t meet your expectations. If you're open to it, I’d appreciate the opportunity to learn more about your concerns and see how we might make things right. Please feel free to contact our office directly. - John"
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Michaelm Parham

August 15, 2025

5  out of  5
rating by Michaelm Parham
"Your rep was extremely helpful and made my switch to State Farm a good experience. His grade=A+"
We responded:
"Michaelm, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - John"
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John H

August 15, 2025

5  out of  5
rating by John H
"August 2025 - I also wanted to recognize excellent service provided by Ally Woolsey (Customer Care Representative) on John Patterson's State Farm Team. Ally recently assisted with some important Policy updates. Ally's professionalism and courtesy was outstanding. Thank you! I have worked with John Patterson and his team for more than 20 years and have received excellent service and support. Most recently I had the pleasure of working with Laura Geisel and Mary Rizzi regarding information and updates for my account. Their courtesy, professionalism and commitment to providing excellent service is much appreciated!"
We responded:
"Thank you for your kind words, John! We’re so glad to hear you’ve had a great experience with us. We truly value our customers, and it’s rewarding to know that our efforts are appreciated. Thank you for your support! Call us anytime! - John "
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Scott Barr

August 13, 2025

5  out of  5
rating by Scott Barr
"Excellent service from Mary Rizzi getting this tech impaired ludite to pair the Drive Safe and Save app to the iPhone. Mary was patient, responsive, and knowledgeable. It now works due to Mary."
We responded:
"Scott, thank you for your kind feedback! I'm glad Mary was patient, knowledgeable, and able to assist you. We're always here to help whenever you need us! - John "
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Tony Cross

August 6, 2025

5  out of  5
rating by Tony Cross
"Excellent customer service"
We responded:
"Tony, thank you for your kind words! I'm so glad to hear our team provided such great service. We truly appreciate your feedback and support. - John "
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J

July 31, 2025

5  out of  5
rating by J
"I'm demanding Paige & Sophie get a raise. Or bonus. Minimally pay for their lunch and/dinner one of these days. They were fantastic and helped me and were just so sweet about it. 💙"
We responded:
"J, thank you for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - John "